109 1 10 Larry Long Primary Author mixed material 013551599801 USA Prentice Hall 1989 Robert S. Kaplan Primary Author David P. Norton Primary Author mixed material 0875846513 USA Harvard Business School Press 1996 Stephen C. Blowers Primary Author Peter H. Griffith Primary Author Thomas L. Milan Primary Author mixed material 0471352330 USA John Wiley & Sons Ltd 1999 Thenew tool for competitive advantage John K Shank Primary Author Vijay Govindarajan Primary Author mixed material 0029126517 USA The Free Press 1993 Jim Willis Primary Author Diane B Willis Primary Author mixed material 0205139744 USA Mass Media 1993 Budi Sutedjo Dharma Oetomo Primary Author mixed material 9795337947 Yogyakarta Andi 2002 cover_perencanaan_pembangunan_sistem_informasi.jpg Kartajaya, Hermawan Additional Author Hardi, Edwin Additional Author Ers Markplus Additional Author mixed material 9786020317403 Jakarta Gramedia Pustaka Utama 2015 9 Kunci Sukses Kepemimpinan Mary Kay Inc. Underwood, Jim Additional Author mixed material 9796943220 Jakarta Bhuana Ilmu Populer 2003 MALCOLM BALDRIGE NATIONAL QUALITY AWARD (MBNQA) 2009-2010 Sadikin, Iskandar Additional Author mixed material Bandung Lembayung Center Indonesia 2009 cover_bunga_rampai_malcolm_baldrige_national_quality_award_mbnqa_2009_2010.jpg Iwan Kurniawan Widjaya Primary Author mixed material 9789797569358 Yogyakarta GRAHA ILMU 2013 cover_manajemen_proyek_teknologi_informasi.jpg